Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Convenient location
Variety in dining
Noise from busy road
Possibly higher rates for similar rooms
8.0/10
Great
Rooms
8.5
Location
8.0
Service
8.3
Dining
8.5
Guest reviews
8.0/10
based on 7 reviews
9.1
9.1/10based on 6607 reviews
Hilary
United Kingdom,
March
2024
8.4/10
The hotel offers clean rooms with no damp smell and free secure garage parking, which is a plus. However, being situated on a busy road can lead to noise issues when windows are open.
Rooms
9.0
The rooms were exactly like the first time we stayed - clean and comfortable.
Service
8.0
The service was very kind, and the breakfast offered a wide variety of options.
Location
8.0
The location allows easy walking access to the Rynek and the city center, making it convenient for exploring on foot.
Dining
9.0
The dining experience was great with a massive selection available.
Facilities
8.0
The hotel provides useful facilities like room service and shuttle services.
Convenient location
Noise from busy road
Elizabeth
United Kingdom,
January
2024
8.2/10
The hotel was extremely clean at the point of arrival, with a great shower facility for the little one. The service was very polite and helpful, although it felt like some staff members were forced to work there. The location, just within 5 minutes by a nearby tram stop to the center, was less crowded, making it quite okay overall. The dining experience offered various, full meals with decent quality, but an extra charge for certain items was a downside. The facilities were well-kept and convenient for guests.
Rooms
9.0
The room was clean, very clean.
Service
8.0
The staff are very friendly and understand English well.
Location
8.0
The hotel's proximity to the center, just within 5 minutes by a nearby tram stop, was very convenient.
Dining
7.0
The dining options were various and good sized, but additional charges for certain items could be frustrating.
Facilities
9.0
The facilities provided were well-kept and added to the overall experience.
Stanley
United Kingdom,
December
2023
7.8/10
I woke up to a lovely morning on the balcony enjoying the view, but the nearby room lacked some floral charm. The hotel location is convenient for exploring the city, even if a taxi is needed. I found the dining experience truly delightful with a variety of options, though a bit pricey. The service was exemplary, making me feel right at home.
Rooms
8.0
The morning sun on the balcony made my stay special.
Service
9.0
The service was beyond friendly, they made me feel so welcome.
Location
7.0
The hotel's location allowed me to easily reach the city center.
Dining
8.0
The dining experience was excellent with a wide selection of dishes.
Facilities
7.0
The facilities provided a comfortable stay.
William
United Kingdom,
September
2023
8.4/10
The hotel is cozy and welcoming, with friendly staff. The room shape was a bit unusual but lovely, suitable for families. The location offers convenience if traveling by car, and the dining choices were varied and satisfying.
Rooms
8.0
I stayed in a lovely room that was long and narrow, which was a unique shape but still comfortable and pleasant, perfect for families.
Service
9.0
The staff here are really friendly and helpful. Tomasz went out of his way to assist me with my travel plans and even shared a joke with me. However, one staff member seemed less enthusiastic about her work.
Location
8.0
The hotel's location is great if you're driving, close to the city center but away from the hustle and bustle. There's easy access to public transportation if needed.
Dining
9.0
The dining experience was fantastic with a wide range of meal options to suit different preferences. The quality of food, including juices and coffee, was excellent.
Facilities
8.0
The hotel offers a great selection of facilities to make your stay comfortable and enjoyable.
Aaron
United Kingdom,
June
2023
8.8/10
Arriving at the hotel, I was delighted to find that the room was really lovely, large, nice, clean, and comfortable, complete with a balcony. It was exactly the same as the one we had the first time, which was a pleasant surprise. The service was exceptional, with friendly and helpful staff, particularly Tomasz who not only assisted me with travel plans but also shared a joke about my national football team. The location was convenient, as it was close to the city center and well-connected with bus and tramlines. The dining experience offered various, full, and good-sized meals with excellent choices and a nice view from the restaurant. The hotel facilities were top-notch, providing everything needed for a comfortable stay.
Rooms
9.0
The room was exactly as described - lovely, large, clean, and comfortable, with a balcony.
Service
9.0
The service was exceptional, with friendly and helpful staff.
Location
8.0
The hotel's location was convenient, close to the city center and well-connected with transportation options.
Dining
9.0
The dining experience was excellent, offering plenty of choices with a nice view from the restaurant.
Facilities
9.0
The hotel facilities were top-notch, providing everything needed for a comfortable stay.
Alastair
United Kingdom,
May
2023
8.2/10
The hotel is ideally situated, very close to the city center and near the tram stop. The rooms are clean and spacious with a nice balcony but facing a noisy road. The service is friendly overall but lacking clear instructions. The dining offers excellent quality options. The price is fair for the value provided.
Rooms
8.0
The rooms are clean and spacious, with a nice balcony overlooking the busy road.
Service
7.0
The service is friendly but could be improved with clearer instructions for guests.
Location
9.0
The hotel is conveniently located near the city center and a tram stop, making it easy to reach various attractions.
Dining
9.0
The dining experience offers excellent quality options, especially in terms of fresh pastries.
Facilities
8.0
The hotel offers various facilities ensuring guests have a comfortable stay.
Hotel Nirvana
Kathmandu Regency Hotel
De Pier Suites
Carina Hotel
Nightcap At Caringbah Hotel
Albergo Alle Fasse
Dutchess Hotel And Restaurant
Icon Hotel Segamat
Hotel Buenos
Hotel Restaurant Rhy
Hotel Skipper
Sera Nature Hotel & Spa